The Rajasthan Single Sign-On (RajSSO) portal (sso.rajasthan.gov.in) is the centralized citizen services and governance infrastructure built by the Department of Information Technology & Communication (DoIT&C), Government of Rajasthan. By offering a single digital identity (SSO ID), the platform allows citizens, business entrepreneurs (Udyog), and state government employees to access over 150 public service applications—including e-Mitra, government job recruitments (RPSC, RSMSSB), Jan Aadhaar cards, revenue records (Apna Khata), and pension disbursements—without maintaining multiple credentials.
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What is RajSSO Portal?
RajSSO operates as a federated digital identity gateway. Once authenticated, your profile connects dynamically to state registries, eliminating repeated demographic data entry across different government forms.
| Portal Feature | Official Specification |
|---|---|
| Operating Authority | Department of Information Technology & Communication (DoIT&C), Rajasthan |
| Official Portal URL | https://sso.rajasthan.gov.in/signin |
| Registration / Password Portal | https://sso.rajasthan.gov.in/register |
| Login Categories | Citizen, Udyog (Business), Govt Employee (SIPF) |
| Primary Identity | Digital Identity (SSO ID / Username) |
| Authentication Keys | Password + Visual CAPTCHA + Biometric / Aadhaar OTP (for kiosk operations) |
| State IT Helpdesk Landline | 0141-5123717 / 0141-5153222 |
| Official Support Email | helpdesk.sso@rajasthan.gov.in |
Three Types of RajSSO Accounts
When accessing the portal, select the category matching your legal profile:
- Citizen (नागरिक): General public applying for government jobs, scholarships, Jan Aadhaar card corrections, caste/domicile certificates, and utility bill payments.
- Udyog (उद्योग): Commercial firms, factory owners, and businesses managing GST, MSME registrations, land conversion, and labour department compliance.
- Govt Employee (सरकारी कर्मचारी): State government officers utilizing SIPF (State Insurance and Provident Fund), e-Office, RajKaj, and Shala Darpan staff window workflows.
Step-by-Step Rajasthan SSO Login Guide
Follow these verified steps to authenticate securely on RajSSO:
Open the Official Portal
Open your browser and navigate directly to https://sso.rajasthan.gov.in/signin. Verify that the URL is hosted on the genuine .rajasthan.gov.in state domain.
Enter Digital Identity (SSOID)
Type your registered SSO ID (or username) into the first field. Do not type your full email address unless your username was explicitly created as such.
Enter Password & Visual CAPTCHA
Type your account password and input the exact digits displayed in the visual CAPTCHA box. Click the refresh symbol if the characters are unreadable.
Submit & Access Dashboard
Click the Login button. Your customized government dashboard will load, displaying quick-launch application icons for e-Mitra, Recruitment Portal, Scholarship (SJE), and RajERP.
How to Register for a New Rajasthan SSO ID
If you are a first-time user, register a permanent SSO identity through these steps:
Access the Registration Screen
On sso.rajasthan.gov.in, click on the Registration tab located adjacent to the Login tab.
Choose Citizen Registration Method
Select Citizen. For residents of Rajasthan, choose Jan Aadhaar for instant verification of all family members. Non-residents can choose Google Account.
Authenticate via Jan Aadhaar / Google
If using Jan Aadhaar, enter your 10-digit Jan Aadhaar number, select your member name from the household list, and verify via Aadhaar OTP.
Set SSO Username & Password
The system suggests available SSO usernames. Choose your preferred ID, set a strong alphanumeric password (8–16 characters), enter your active mobile number, and submit. Your new SSO ID is created instantly.
How to Recover Forgotten SSO ID or Reset Password
Method 1: Instant SMS Recovery (Fastest)
From your registered mobile number, send an SMS to 9223166166:
RJ SSO
DoIT&C systems will reply within 30 seconds with your active SSO username.
Method 2: Online Password Recovery via Portal
Click "I Forgot My Password"
On the main login screen, click I Forgot My Password located below the login inputs.
Select Authentication Method
Choose whether to verify your identity via Jan Aadhaar, Aadhaar Number, or Registered Mobile/Email.
Enter Verification OTP
Input your 12-digit Aadhaar number and submit the 6-digit OTP delivered to your UIDAI-registered phone number.
Define New Password
Create and confirm a new strong password. Click Submit to finalize recovery.
How to Merge Duplicate SSO Accounts
Under Rajasthan e-Governance guidelines, citizens must hold only one active SSO ID linked to their Jan Aadhaar card. Having duplicate IDs can block recruitment exam hall tickets or scholarship disbursements.
- Log into your primary SSO ID at
sso.rajasthan.gov.in. - Click the Edit Profile (pencil) icon on the top header.
- Click Deactivate / Merge Account.
- Enter the secondary/duplicate SSO ID and its password.
- Authenticate via OTP. All application histories and documents will merge into your primary identity.
Troubleshooting Common RajSSO Login Errors
| Error Message / Problem | Underlying Root Cause | Instant Resolution |
|---|---|---|
| "Invalid SSOID or Password" | Typo in username or caps lock enabled | Recover SSO ID via SMS (RJ SSO to 9223166166) or reset password via Aadhaar OTP. |
| "Session Timed Out (Status 440)" | Stale session cookies or multiple browser tabs open | Clear cookies for rajasthan.gov.in, disable VPN, and open a single Incognito window. |
| "Jan Aadhaar Already Mapped to Another SSOID" | Citizen created a prior SSO account in the past | Use the "Merge Accounts" utility to merge the old ID into your current account. |
| "Recruitment Portal Not Loading" | Profile missing 100% mandatory demographic fields | Open SSO Profile, link Jan Aadhaar, click "Fetch Details", and save changes. |
| "Biometric Device Not Detected (e-Mitra)" | Morpho/Mantra RD Service stopped | Open services.msc, restart RD Service, and check browser pop-up permissions. |
Official RajSSO Helpdesk & State Support Directory
If technical issues persist or OTP fails to arrive, contact the centralized DoIT&C Helpdesk:
- Helpdesk Landline:
0141-5123717/0141-5153222 - Official Support Email:
helpdesk.sso@rajasthan.gov.in - Headquarters: Department of Information Technology & Communication (DoIT&C), IT Building, Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur - 302005.